Support
Need help with AeonAI or another Engine AI Labs product? Start here.
Contact
- Email: support@engineailabs.com
- Email: privacy@engineailabs.com
- Phone: (505) 369-4222
We typically respond within a reasonable timeframe. Please avoid sharing sensitive personal information.
How to delete your account
In the current AeonAI iOS app, branded in-app as ‘Aeon,’ users can open Settings from Chat by long-pressing the Aeon button and tapping the gear icon.
Delete account path
1. Open Chat
2. Long-press the Aeon button
3. Tap the gear icon
4. Open Settings
5. Open Account
6. Tap Delete Account
Clear chat history path
1. Open Chat
2. Long-press the Aeon button
3. Tap the gear icon
4. Open Settings
5. Tap Clear All Chat History
In the AeonAI iOS app, deleting your account is different from clearing chat history. Account deletion is intended to remove your account and associated app data, although some limited records may be retained where legally required or necessary for safety, fraud prevention, or abuse review.
Common Topics
- Account access and basic troubleshooting
- Account and access questions
- Privacy and data requests
- App feedback and feature suggestions