Privacy Policy

Last Updated: March 31, 2026

Engine AI Labs LLC, referred to in this policy as Engine AI Labs, we, us, or our, provides software and services, including AeonAI. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites and products.

Information We Collect

Account and Contact Information: your email address, account credentials, contact handle, and account settings such as saved persona or preferred-name information when you choose to set it.
Messages and Content You Provide: prompts, chat messages, direct messages, support messages, report submissions, and other content you choose to send through our services.
Voice Inputs: submitted voice audio, transcripts created from voice input, and generated reply text needed for voice features.
Cookies and Similar Technologies: used for essential website functionality, security, and fraud prevention on our websites.

OpenAI and AeonAI Features

AeonAI uses OpenAI as a third-party AI provider for certain AI features. When you use AeonAI chat features, AeonAI may send OpenAI your text messages, recent conversation context needed to reply, and saved persona or preferred-name context only when you have set it and it is used to generate a response.

When you use AeonAI voice features, AeonAI may send OpenAI submitted voice audio for speech-to-text, transcript text needed to generate a reply, and generated reply text when producing voice replies or text-to-speech. Engine AI Labs does not normally store raw voice audio on its servers as part of routine voice processing.

Other Third-Party Service Providers

We may also use third-party service providers to help operate our services. Depending on the feature used, this can include email delivery providers for password reset and report emails, Open-Meteo for weather, geocoding, and location-based time lookups, Google News and YouTube sources for news and media lookups, and Apple Music or iTunes services for music lookups.

What Third-Party AI Providers Process

Third-party AI providers process the content needed to fulfill your request. For AeonAI, that may include user messages, recent conversation context, saved persona or preferred-name context when used in chat, submitted voice audio, transcript text, and generated reply text needed for voice features.

What Engine AI Labs Stores Server-Side

Routine AI request processing: some request content is processed to fulfill your request. Based on current AeonAI behavior, routine AI chat requests are not normally stored by us as persistent server-side chat history.
Direct messages, contacts, and account data: direct messages, contact relationships, login sessions, usage records, and account settings may be stored on our servers to operate the product.
Reports and safety records: if you submit a report, we may store related report, support, safety, and legal records on our servers, including message identifiers, report details, and transcripts that you include in a report.

How We Use Information

Provide, operate, and secure our services
Authenticate users and protect accounts
Process AI, voice, media, weather, news, and lookup requests
Respond to inquiries and provide support
Review reports, investigate abuse, and keep our services safe
Comply with legal obligations and enforce our terms

When We Share Information

We may share information with service providers and subprocessors that help us deliver our services, including OpenAI and other service providers needed to deliver email, weather, geocoding, time, news, music, and media features. We may also share information to comply with law, protect rights and safety, investigate abuse, or in connection with a corporate transaction. Our service providers and subprocessors are required to protect personal data with appropriate safeguards and may use it only to provide services to Engine AI Labs or comply with law. Engine AI Labs does not sell personal data and does not use personal data for third-party advertising or cross-app or cross-site tracking.

Account Deletion and Chat History

In the AeonAI iOS app, clearing chat history is not the same as deleting your account.

In the current AeonAI iOS app, branded in-app as ‘Aeon,’ users can open Settings from Chat by long-pressing the Aeon button and tapping the gear icon.

Clear chat history path: Chat -> long-press Aeon button -> tap gear -> Settings -> Clear All Chat History.

Delete account path: Chat -> long-press Aeon button -> tap gear -> Settings -> Account -> Delete Account.

Delete your account in-app

Chat -> long-press Aeon button -> tap gear -> Settings -> Account -> Delete Account

Clear chat history in-app

Chat -> long-press Aeon button -> tap gear -> Settings -> Clear All Chat History

Account deletion is designed to remove your user account and associated app data. However, some limited report, safety, fraud-prevention, or legal records may be retained where necessary, including records kept to investigate abuse, respond to legal obligations, or document reports submitted by users.

Data Retention

We retain information only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law. Retention depends on the type of data and the purpose for which it was collected, such as operating the service, handling reports, protecting users, preventing fraud, or complying with legal obligations.

Your Choices

Opt out of non-essential cookies through your browser settings
Use in-app settings and controls, where available, to manage your account, clear chat history, and delete your account
Contact support or privacy for help with access, correction, or deletion requests where applicable

International Transfers

Your information may be processed in countries other than your own. We take measures intended to provide appropriate safeguards where required.

Children and Minors

Our services are not directed to children under 13, or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children.

Region-Specific Notices

Depending on where you live, you may have additional rights under laws like the GDPR (EEA/UK) or CCPA/CPRA (California). To exercise rights or submit a request, contact privacy@engineailabs.com.

Contact Us

Changes to This Policy

We may update this Privacy Policy from time to time. The Last Updated date indicates the latest revision.